Privacy Policy

Last Updated: [Insert Date]

At Goaliemonkey®, we take your privacy as seriously as we take hockey. This Privacy Policy explains how we collect, use, protect, and share information when you visit goaliemonkeyshop.com or purchase our premium hockey gear. By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide better service to our hockey community:

• Personal Information: When you make a purchase, we collect your name, email, shipping/billing address, phone number, and payment details (processed securely through PCI-compliant systems).
• Order Information: Details about the hockey gear you purchase (jerseys, goalie equipment, apparel, etc.), order history, and preferences.
• Technical Information: IP address, browser type, device information, and how you interact with our site (pages viewed, time spent, etc.).
• Communication Data: Records of customer service interactions, emails, and feedback.

2. How We Use Your Information

Your information helps us deliver the fast, reliable service hockey players expect:

• Process orders and deliver your hockey gear with our signature 1-2 day processing
• Provide customer support for your equipment needs
• Improve our website and product offerings based on hockey player preferences
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance payment security (using 256-bit SSL encryption)
• Comply with legal obligations regarding hockey equipment sales

3. Information Sharing & Disclosure

We respect your privacy like we respect the game:

• Service Providers: We share necessary information with trusted partners who help with payment processing (Visa/MasterCard/PayPal), shipping carriers, and IT services – all bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights, customers, or the safety of our hockey community.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.
• Never Sold: We don’t sell your personal information to third-party marketers.

4. Data Security

We protect your data with the same intensity as a goalie protects the net:

• 256-bit SSL encryption for all transactions (bank-level security)
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data
• Secure storage with industry-standard safeguards

While we implement strong security measures, no internet transmission is 100% secure. We encourage players to use strong passwords and monitor account activity.

5. Your Rights & Choices

You control your information like you control the puck:

• Access & Update: Log in to your account to view or edit your information.
• Marketing Preferences: Opt-out of promotional emails using the unsubscribe link (we don’t spam our hockey family).
• Data Deletion: Request account deletion by contacting us (subject to legal retention requirements for orders).
• Do Not Track: Our site doesn’t respond to DNT signals, but we limit tracking to essential functions.

6. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience:

• Essential Cookies: Required for site functionality (cart, checkout, account login).
• Performance Cookies: Help us understand how players use our site to improve navigation and product displays.
• Advertising Cookies: Used to show relevant hockey gear ads (you can manage preferences in browser settings).

Most browsers allow cookie management through settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we ship hockey gear worldwide (excluding Asia and some remote regions), your information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our hockey gear is designed for players of all ages, but we don’t knowingly collect personal information from children under 13 without parental consent. If we become aware of such collection, we’ll take steps to delete the information.

9. Policy Updates

We may update this policy as our business evolves or regulations change. Significant changes will be posted on our site with an updated “Last Revised” date. Continued use after changes constitutes acceptance.

From our hockey family to yours – thank you for trusting Goaliemonkey® with your gear needs.