FAQ

We cater to serious hockey players of all levels who demand fast, reliable gear delivery. Our target customers include:

• Adult hockey players needing performance apparel and equipment
• Goaltenders requiring specialized gear like goalie jocks and pads
• Teams ordering matching jerseys and warm-up gear
• Players who value premium authentic NHL merchandise
• Hockey enthusiasts stocking up on accessories and practice wear

We’re hockey players serving hockey players. Our lightning-fast processing (1-2 business days), premium carrier options, and global reach (excluding Asia and some remote regions) ensure you get your gear when you need it. Every order is personally verified by our Dallas-based hockey-loving team.

Our product range focuses on performance hockey gear and apparel:

• Adult hockey apparel (jerseys, shirts, jackets, sweatshirts)
• Goalie-specific equipment (jocks, pads)
• Performance undergarments and workout gear
• Authentic NHL jerseys
• Practice and team jerseys
• Hockey accessories (bags, blade guards, beanies)

Currently, we specialize in adult hockey equipment and apparel. Our product lines are designed for players aged 16 and up.

Yes! All our Authentic NHL Jerseys are 100% officially licensed merchandise, meeting the highest quality standards.

We process all orders within 1-2 business days. After processing:

• Standard Shipping (DHL/FedEx): 10-15 days delivery ($12.95)
• Free Shipping (EMS): 15-25 days delivery (free on orders over $50)

We ship worldwide except to Asia and some remote regions. During checkout, you’ll see if we can deliver to your location.

Absolutely! Once your order ships, we’ll send you a tracking number via email so you can follow your gear’s journey from our Dallas warehouse to your doorstep.

We stand behind our products with a 15-day return policy from the delivery date. Items must be unused and in original condition. Please contact us at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Yes! We use industry-standard encryption to protect all payment transactions. We never store your full payment details on our servers.

No, you can checkout as a guest. However, creating an account lets you track orders faster and saves your information for future purchases.

Our hockey-loving team is happy to help! Email us at [email protected] for any questions about orders, products, or returns.

Our Dallas warehouse operates Monday-Friday, 9AM-5PM CST. We process orders during these hours and aim to respond to all emails within 24 business hours.